gt994's Privacy Policy
Your personal information is completely secure on the gt994 platform — here we transparently explain how we collect, use, and protect your data.
This Privacy Policy ("Policy") describes the practices followed by gt994 ("we", "our") regarding the collection, processing, storage, and protection of personal information of users ("you", "your") of gt994's website gt994.cam ("Platform").
By using our platform, you are considered to have agreed to the terms of this Privacy Policy. We place the highest importance on your privacy and we are always committed to protecting your information.
If this policy changes, we will notify you via a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new policy.
1. Information We Collect
Registration and Account Information
When you create an account at gt994, we collect the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- Preferred payment method (bKash, Nagad, Rocket, Upay)
- National ID card or passport number (for identity verification)
Financial Transaction Information
During deposits and withdrawals, we record the following financial information:
- Transaction amount (in taka)
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- Transaction date and time (Bangladesh Standard Time / BST)
- Transaction reference ID
We never directly store your complete bank account details or card number.
Automatically Collected Information
When you visit the gt994 platform, our system automatically collects the following technical information:
- IP address and device type
- Browser type and version
- Operating system
- Page views and session duration
- Cookie and local storage data
- Referral URL (where you came from)
Gaming Activity Information
While you play on our platform, we collect the following gaming-related information:
- Betting history and playing patterns
- Win and loss records
- Preferred games and providers
- Login and logout times
- Bonus and promotion usage history
2. How We Use Information
Service Delivery and Account Management
We primarily use the information we collect for the following purposes:
- Creating and managing your gt994 account
- Processing financial transactions including deposits and withdrawals
- Login and identity verification
- Providing customer support (24/7 Bengali live chat)
- VIP program and bonus management
Security and Fraud Prevention
We use information to keep your account and transactions secure:
- Detecting and preventing unusual transactions
- Preventing the creation of multiple accounts
- Complying with anti-money laundering (AML) policies
- Preventing use of the platform by minors (under 21 years)
- Addressing cybersecurity threats
Service Improvement and Personalisation
We use information to improve your experience:
- Displaying games and offers based on your preferences
- Improving platform performance and user experience
- Identifying and resolving technical issues
- Implementing responsible gaming tools
3. Sharing Information with Third Parties
gt994 does not sell or rent your personal information. However, in certain circumstances we may share information with trusted third parties:
| Type of Third Party | Purpose of Sharing Information | Protection Measures |
|---|---|---|
| Payment Processors (bKash, Nagad, Rocket, Upay) |
Processing deposit and withdrawal transactions | Minimum necessary information via encrypted channels |
| Game Software Providers (PG Soft, JILI, Pragmatic Play, Spribe, etc.) |
Verifying game results and ensuring fair play | Game session ID and balance information, not personal identity |
| Identity Verification Services | KYC process and age verification | Secure API connection, limited data retention |
| Legal Authorities | Fulfilling court orders or legal obligations | Only to meet legal requirements, minimum information |
Outside the above cases, we do not share your personal information with any third party without your consent. Before sharing information with any third party, we ensure they comply with adequate data protection measures.
4. Cookies and Tracking Technologies
Types of Cookies We Use
The gt994 platform uses various types of cookies to improve your browsing experience:
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Essential Cookies: Maintaining login sessions, security verification — these cannot be disabled.
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Functionality Cookies: Remembering language preferences and user settings.
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Analytics Cookies: Analysing user behaviour for platform improvement.
Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, please note that disabling certain cookies may limit some features of the gt994 platform and may affect the login experience.
5. Data Security Measures
Technical Security
- SSL/TLS encryption — all data transfers are secured
- Encrypted password storage (bcrypt hashing)
- Firewall and intrusion detection system
- Regular security audits and penetration testing
- Two-Factor Authentication feature
Administrative Security
- Only authorised staff can access your information
- Regular privacy training for staff
- Detailed logs of data access are maintained
- Immediate incident response plan for data breaches
- Data minimisation policy (collecting only what is necessary)
Although we take the highest security measures, it is not possible to guarantee 100% security on the internet. If you suspect any security breach, please immediately contact [email protected] or reach out via our 24/7 live chat support.
6. Data Retention Period
We retain your personal information only for as long as necessary. The retention periods for different types of information are given below:
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Account Information: For as long as the account is active and for an additional period after closure as required by law.
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Financial Transaction Records: For the period specified by applicable laws and regulations in Bangladesh.
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Gaming Activity Logs: For the period necessary for fraud prevention and dispute resolution.
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Support Conversations: For a limited period for service quality improvement.
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Cookie Data: Deleted after the session ends or when the specific cookie expires.
Even after an account is closed, we may retain information where necessary to comply with legal obligations, resolve disputes, or meet company policy requirements. Once these needs have been met, the information is securely deleted.
7. Your Rights and Controls
You have the following rights over your personal information at gt994:
Right to Know
You have the right to know what information we are collecting about you and how we are using it.
Right to Rectification
If your profile contains incorrect or incomplete information, you may request that it be corrected.
Right to Erasure
Where there is no legal obligation, you may request that your information be deleted.
Right to Data Portability
You may request to receive your personal information in a structured format.
Right to Restrict Processing
You can request that the processing of your information be temporarily suspended under certain circumstances.
Right to Lodge a Complaint
If you have any complaint about how we use your information, you can lodge a complaint with the relevant authority.
To exercise any of the rights listed above, contact us via live chat or at [email protected]. We will process your request as soon as possible.
8. Privacy of Minors
The gt994 platform is intended only for users aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that information from a minor has been collected, we will immediately close that account and delete all associated data. If a parent or guardian believes their child has been accidentally registered, please contact us immediately.
To learn more about responsible gaming, please read our Responsible Gaming page.
9. Changes to the Privacy Policy
We may update this privacy policy from time to time. If any significant changes are made, we will:
- Display a notification on the platform
- Notify you at your registered email address
- Update the "Last Updated" date at the top of the page
Continued use of the platform after an update will be considered acceptance of the revised policy. We recommend reviewing this page regularly.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please reach our privacy team through the following:
Support available in Bengali 24/7
[email protected]
7 days a week, 24 hours a day (BST)
Related Policies
Follow the links below to read our other policies: